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5 ways to help a homeless neighbor in NYC’s extreme heat this summer

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Summer weather in New York City can be ruthless, especially for neighbors struggling with homelessness. So many of us want to connect with our neighbors on the streets or subways but feel lost and unsure about what to do.

Being outdoors when temperatures soar into the 90s can have devastating impacts. For our neighbors on the street, so many of whom already have pre-existing health conditions, it can be dangerous and even deadly — city data shows that each summer in NYC, an estimated 350 people die prematurely because of hot weather.1 Heat stroke and other heat-related illnesses are a genuine concern for anyone on the street in extreme conditions.

The good news is, you CAN help today! Here are five immediate ways you can help someone in the hot summer weather.

#1. Recognize the warning signs of heat illness. 

Stay observant of those around you, especially on hot subway platforms or in the sun. Watch for signs of heat exhaustion, like excessive sweating, fatigue or muscle cramps. If you notice these symptoms, help the person move to a cooler place where they can sit and elevate their feet, and offer them water. 

If you feel that someone is in immediate danger — for example, if they are unconscious, unresponsive or in acute distress — call 911 immediately. You may save a life.

#2. Talk to them.

If you feel comfortable approaching the person, say hello and start a conversation. Ask them if they are OK and if they have some place to go. If you’re up for it, ask if there is anything they’d like you to do.

Remember: Many people experiencing homelessness feel like they have very little say over their own lives. Asking open-ended questions will show you respect them and their ability to make their own decisions.

#3. Connect them to shelter or a cooling center.

If the person needs support getting inside, refer them to a nearby intake or drop-in center. The Department of Homeless Services provides a pocket guide of all DHS intake centers and drop-in centers.

Location and proximity can be important. If you don’t know of a shelter or cooling center nearby, call 311 and ask for “homeless outreach” to let the City know there is a person in need of emergency shelter. A skilled outreach team will be dispatched to check in on the person and help them find the nearest center.

You can also direct the person to The Bowery Mission for safe emergency shelter and other care. Learn more about how to get help at the Mission and access printable resource cards to give to anyone in need.

Top Tip: If the person turns you down, but you are still concerned for their safety or well-being in the extreme heat, you can still call 311 to have an outreach team check on them and offer assistance.

What is CODE RED?

When temperatures in New York City reach 90 degrees or above, the city issues a “Code Red” alert to initiate enhanced outreach efforts. During Code Red, the city opens cooling centers throughout the five boroughs and provides transportation to these centers for neighbors living on the street or subway. At The Bowery Mission, our chapels remain open during this time, providing guests with cold water and air conditioning to ensure their comfort.

#4. Offer to buy a cold drink or meal. 

If the person does not need immediate medical attention and welcomes additional support, consider offering to buy them food or a cold drink. Just be sure to speak to them first about what they want or need. Asking the person directly shows you care and creates an opportunity for them to share about any dietary limitations or preferences. 

On extra-hot days, you can also consider carrying extra summer essentials like a cold water bottle, clean socks, sunscreen, sunglasses or cooling wipes in your backpack or purse to offer someone you meet. Even a small gesture of kindness can bring relief and comfort to someone living unsheltered.

#5. Donate summer items. 

Every year, hundreds of New Yorkers rely on The Bowery Mission for help with critical summer items like clean undergarments (underwear, socks and t-shirts), water bottles and travel size hygiene items. We’ve developed trust with our community, who knows us as a safe place to go for clothing and other supplies.

When you donate summer items to The Bowery Mission, you will ensure someone, somewhere, in our city can stay cool and safe this season. Visit our Donate Goods page today for a list of most-needed items. You can also make a financial gift to support our programs during the summer season.

More ways to help

When summer heat is in full force, it’s hard not to think about how difficult it is for people living unsheltered. But we all have the power to make a difference in the lives of our neighbors. Act today by sharing these tips and reposting information from @bowerymission.

Volunteering at The Bowery Mission is another great way to channel your desire to help New Yorkers experiencing homelessness and crises of all kinds. Help us with meal prep & services, our clothing room and more. Thank you for caring for our neighbors in need!

SOURCES

12024 NYC Heat-Related Mortality Report